Yellow and white pages integration for EBCS

Yellow and white pages integration

Enable your business customers to automatically look up incoming calls and to associate them with listings in directory services, both residential and commercial. By screening all calls, additional information on the calling party can be offered to business customers, helping them to identify caller and determine how they handle them.

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Overview

Multiple integration options with mobile sync

Service providers can integrate with their own or an external database, extending their reach. It’s also possible to connect to multiple directory enquiry servers, increasing the reliability of data and broadening coverage. It is integrated with Gintel’s mobile application, which means that searches can also be conducted from the device.

Offer as an additional service or enhance the value of a package

Business and residential number lookup can be offered as an additional service option to create new revenue or bundled to increase the value of existing packages and boost retention through stickiness. Each company signing for the service is provisioned through the administration portal.

Features

  • National and international directory integration
  • Enrich service offer
  • Deliver as optional extra service
  • Increase business value
  • Help screen and block calls

Yellow and white pages integration for EBCS

Benefits

Flexible

Extensible

Multiple integration options
Adaptable

Mobile

Mobile synchronisation and access
Mobile

Real-time

Real-time number lookup
Cost-effective

Cost-effective

Simple activation for subscribing companies

Working with Gintel

Case Study: ice.net

Complete Hosted Telephony for Enterprises

ice.net (formally Network Norway) is the third mobile operator in Norway and launched services targeted towards the SME market in October 2007. ice.net chose Gintel’s solution as the platform for their flagship Mobile Office service offering.

Cost-effective with a solid business case

It was essential for ice.net that a solid business case could be created for the new service launch. The components selected for the Mobile Office solution had to be cost-effective from the outset in order to meet ice.net’s demanding conditions.

The Solution

Gintel was able to meet these requirements with its software and the complete suite of network gateways required for the installation.

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“the Gintel solution...enables us to offer better solutions, giving both higer value and more flexibility to our business solutions” Ingvild Myhre
Former CEO, Network Norway
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