Multi-tenancy

Support new partnerships and MVNOs with flexible hierarchy and access

The multi-tenancy capabilities of the Easy Business Communications Suite enable service providers to establish and provision a hierarchy of resellers and access permissions. The primary service provider can support multiple additional service providers, such as MVNOs, or create resellers and enable them to support their own branding. In addition, different services can be supported for each tenant under the control of the host.

Multi-tenancy

Overview

Extend reach with new service provider partners and resellers

Each hosted partner can configure its own customers and has full control of their business. Configurable options enable the host provider to establish rules and grant access according to the terms of individual contracts. This approach enables the host to access new markets and extend their reach via partnership with specialist providers or a network of resellers.

Companies, departments and teams

The hierarchy of permissions extends to the business customers served. Each can be established as an individual account, with further extensions to support the provision of organisational departments and teams. This means that each level can be clearly defined with relevant management access and routing rules. Multi-tenancy for service providers and resellers ensures that the business can grow and scale effectively while leveraging new partnerships.

Features

  • Unlimited service provider and reseller accounts
  • Clear differentiation between companies, departments, groups and teams
  • Set permission rights for different levels of administrators and users
  • Definable admin rights
  • Define different services for different tenants

Multi-tenancy

Benefits

Turnkey

MVNOs

Enable and support MVNOs and service provider partners

Partners

Leverage partners to access new segments and customer groups

Manage

Efficiently manage partners and accounts

On-board

Rapidly on-board new partners

Working with Gintel

Case Study: ice.net

Complete Hosted Telephony for Enterprises

ice.net (formally Network Norway) is the third mobile operator in Norway and launched services targeted towards the SME market in October 2007. ice.net chose Gintel’s solution as the platform for their flagship Mobile Office service offering.

Cost-effective with a solid business case

It was essential for ice.net that a solid business case could be created for the new service launch. The components selected for the Mobile Office solution had to be cost-effective from the outset in order to meet ice.net’s demanding conditions.

The Solution

Gintel was able to meet these requirements with its software and the complete suite of network gateways required for the installation.

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“the Gintel solution...enables us to offer better solutions, giving both higer value and more flexibility to our business solutions” Ingvild Myhre
Former CEO, Network Norway
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