Intelligent Network Convergence Solutions

Protect and grow revenue while transforming your network

Intelligent network solutions

Grow revenue while transforming your network

Intelligent Network (IN) Services provide the foundation for a host of simple, but effective applications, such as freephone, emergency services, number translation and more. These make a major contribution to operator revenues, with many businesses still relying on them to efficiently route customer calls.

However, originally designed for circuit switched networks and built on SS7 standards, these services often depend on legacy systems that cannot adapt to changes in network infrastructure and which are typically separated into silos.

Gintel offers complete IN-replacement solutions that enable graceful migration from legacy platforms to a fully converged network environment. It’s a single platform that eliminates service silos, consolidates service architecture and provides a pathway to full-service convergence and future innovation.

Full support for legacy SS7, SIP and Diameter protocols
External DB integration for number lookup and retrieval
Customise to support new service logic and interfaces
Future compatibility with 5G networks

Overview

Protect essential IN services revenues

Operators need to protect existing revenue streams, while investing in new network capabilities and network transformation as they move towards a virtual, service-oriented architecture. Gintel allows operators to make this transition without disrupting existing revenue or customer relationships, enabling network evolution.

Consolidate IN services

Converged IN platforms with full support for legacy SS7 (CAMEL, INAP, MAP), SIP and Diameter protocols, and a converged network architecture from a single platform. Gintel’s flexible architecture and experienced team enable replication of existing services, while providing new service innovation opportunities.

B2b services for corporates

Benefits

Proven migration to a single platform

Proven in large-scale IN migration projects with Tier 1 operators, migrating services to a future-proof environment.

Protect existing revenue streams

Migration on to a single platform, without service disruption, locking in revenue and offering new capabilities.

Network evolution

Seamlessly transition to a new IN environment, protecting revenue, while enabling network evolution.

Future-proof

Rich interworking with current IMS and legacy networks, as well as 5G.

Working with Gintel

Case Study: Telenor

Business Solutions for Telenor Norway

Telenor Business Solutions provides services to enterprise subscribers as part of the incumbent operator in Norway. Telenor Business Solutions has deployed Easy Virtual Contact Center and Easy Virtual PaBX in its service portfolio, under a range of commercial brands.

Increasing customer stickiness

Additionally, Telenor Business Solutions has been able to launch a wide range of customised services by leveraging the unique capabilities of Easy Composer, which enables operators to customise existing services and rapidly create new offers that enhance differentiation and increase customer stickiness

The Solution

These solutions service more than one million calls per day and have run continuously since 1998.

“We worked with Gintel to create something uniquely adapted to our offer and our market” Telenor

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Keep up with Gintel

The Gintel Blog

14 September 2021 Customer experience in B2B – why is “continuous improvement logic” essential?
13 July 2021 UC continues to surge – but dominated by platform providers. Think local for future relevance.
28 June 2021 Deployment options and models for real-time services

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Events

Gintel on Twitter

Customer expectations are changing. This is having a huge influence on business services, as users seek simplicity at every stage of their journey. How do you turn complex network services into usable propositions that can evolve with your customers? gintel.com/blog/572-custo…
Today’s #UC market is dominated, not by operators, but by platform providers that deal directly with business customers. How can operators recapture relevance and benefit from market growth? Read our latest blog to learn more: gintel.com/blog/571-uc-co… #UnifiedCommunications #B2B
Integrating hosted voice offers with Teams and other platforms enables better user experiences, as it allows user status to be more accurately shared with others, via ownership of the MSIDN, fixed numbers – and network triggers: gintel.com/blog/568-integ… #Teams #collaborationtools
VoLTE has been widely adopted but many existing and legacy IP Centrex, mobile PBX and B2B platforms are not compatible with this core network service. With VoLTE roaming coming soon, isn’t it time to act? gintel.com/blog/567-adapt… #VoLTE #IPCentrex #mobilePBX #b2bplatform
Defining the components of a #B2B communications service as part of a bundle can be tricky. Operators recognise that they need to provide different tiers, with different functionality and capabilities to meet the needs of a much more diverse audience: gintel.com/blog/564-build…
We’ve delivered vPBX solutions for 20 years and it's clear that a significant shift is likely as we move into the next decade. Where have we come from and where are we going? Find out: gintel.com/blog/563-cloud… #B2B #5G #vPBX #VirtualPBX #CloudPBX #MicrosoftTeams #MSTeams #Whereby
#cloudPBX communication & collaboration has surged. It’s easy to imagine that this now dominates business voice – but more than 50% of the market is tied to on-premise solutions. Operators need to act now to gain traction & leverage new #5G capabilities: gintel.com/blog/562-cloud…
Every operator’s #B2B service portfolio starts from a different point. You may have an existing solution that needs to be retired, or be launching a completely new offer. Regardless, #customerexperience customisation and evolution are key. Here’s why: lnkd.in/db52dUt
Efforts are underway to prototype & deliver advanced #5Gservices in captive & test networks. These will jump to commercial networks, but there’s lots of work to be done to identify & resolve issues in multi-network environment: bit.ly/3cZzTpw
Integrate #MicrosoftTeams with Gintel to ensure status federation and full breakout to classical fixed and mobile numbers. Network-based call handling and user controls manage status and ensure the group is updated: bit.ly/31BYaeT

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