B2B Services for SoHos and SMEs

Advanced, professional mobile business communications solutions

Soho and sme B2B solutions

Business communications for SoHos and SMEs

Gintel’s range of B2B services enables MVNOs, MVNEs and other service providers to offer mobile business communications solutions to organisations of any size – from sole trader to enterprise. They optimise internal and external communications and help mobilise the workforce.

With a range of powerful, flexible solutions for SMEs, service providers can unlock value from existing customers, while launching new services and building new revenue streams.

Help your customers to connect the right people, at the right time, so they can communicate more effectively with their customers, while boosting productivity and securing financial benefits for their business.

Virtual office
Single main number regardless of device or location
Call transfer and conferencing on any device
User and Team Status, with Hunt Groups

Overview

A virtual office and more

Gintel’s solutions mean that even the smallest business can gain the professional communications capabilities of a much larger company, while appearing as a single organisation regardless of employee location. They enable SMEs and SoHos to be fully mobilised, fully virtualised, and agile and responsive to their customers’ needs, regardless of location and size.

Take
control

Enable your customers to benefit from more effective multichannel communication with colleagues and customers, with flexible control over availability, status and channel preferences. Users can easily manage privacy settings to separate private and business calls on a single device. Advanced call routing based on time, status and location ensures 24x7 availability for your customers.

B2b services for corporates

Benefits

Optimise internal and external communications

Ensure that your customers never miss a call, boosting their business while increasing your revenue.

Eliminate capital expenditure for your customers

Eliminate the need for investment in hardware and software, leverage existing devices, and reduce OPEX costs.

Optimise
customer service

A single main number and intelligent call routing means your business customers never miss a call. Calls are routed to the right person at the right time.

Increase efficiency and productivity

Streamline and optimise internal and external communications, leading to increased productivity and cost savings for your customers.

Working with Gintel

Case Study: Telenor

Business Solutions for Telenor Norway

Telenor Business Solutions provides services to enterprise subscribers as part of the incumbent operator in Norway. Telenor Business Solutions has deployed Easy Virtual Contact Center and Easy Virtual PaBX in its service portfolio, under a range of commercial brands.

Increasing customer stickiness

Additionally, Telenor Business Solutions has been able to launch a wide range of customised services by leveraging the unique capabilities of Easy Composer, which enables operators to customise existing services and rapidly create new offers that enhance differentiation and increase customer stickiness

The Solution

These solutions service more than one million calls per day and have run continuously since 1998.

“We worked with Gintel to create something uniquely adapted to our offer and our market” Telenor

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Keep up with Gintel

The Gintel Blog

27 July 2020 Teams integration – connect market-leading collaboration with Gintel
21 July 2020 B2B service migration and replacement – key considerations for a more agile future
10 July 2020 CRM integration – creating a single perspective from the call-handling interface

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Gintel on Twitter

Integrate #MicrosoftTeams with Gintel to ensure status federation and full breakout to classical fixed and mobile numbers. Help your business customers with Teams integration: bit.ly/39yz1oF
Legacy service siloes drain costs and prevent evolution to more agile, virtual environments. What do you need to consider when thinking about service migration? gintel.com/blog/532-b2b-s… #b2bservices #servicemigration
CRM integration – creating a single perspective from the call-handling interface: bit.ly/3fiakyL #CRM #crmintegration
Understanding customer and market requirements is hard, but it doesn’t have to be. Value opportunities need to be identified based on close understanding of individual customers. Gintel unlocks customisation to support value-driven programmes. How? gintel.com/blog/530-turni…
Identifying value in B2B segments – it’s not where you always expect it: gintel.com/blog/529-ident… #b2b
Delivering FMC remains critical, even while users adopt 5G. Can you offer converged services? gintel.com/blog/528-deliv… #FMC #5G #convergedservices
There are numerous methods for determining user location and each has evolved for different purposes and network environments. By combining these, we’ve enabled more efficient service delivery and novel revenue opportunities for our operator customers: gintel.com/blog/527-geogr…
Working remotely – the new normal? How can you help businesses adjust to a new, long-term reality? gintel.com/blog/525-worki… #workingfromhome #homeworking #remoteworking
Protecting existing revenue is essential, but so too is service evolution. The two approaches can be complementary. What can we learn from consulting firm, Arthur D. Little? gintel.com/blog/524-excel… #mobileoperators #serviceevolution #B2B
RT @Gintel_AS: Remote working is the new normal – and it’s likely to stay. Can you deliver the services your business customers need in the…

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