B2B Services for SoHos and SMEs

Advanced, professional mobile business communications solutions

Soho and sme B2B solutions

Business communications for SoHos and SMEs

Gintel’s range of B2B services enables MVNOs, MVNEs and other service providers to offer mobile business communications solutions to organisations of any size – from sole trader to enterprise. They optimise internal and external communications and help mobilise the workforce.

With a range of powerful, flexible solutions for SMEs, service providers can unlock value from existing customers, while launching new services and building new revenue streams.

Help your customers to connect the right people, at the right time, so they can communicate more effectively with their customers, while boosting productivity and securing financial benefits for their business.

Virtual office
Single main number regardless of device or location
Call transfer and conferencing on any device
User and Team Status, with Hunt Groups

Overview

A virtual office and more

Gintel’s solutions mean that even the smallest business can gain the professional communications capabilities of a much larger company, while appearing as a single organisation regardless of employee location. They enable SMEs and SoHos to be fully mobilised, fully virtualised, and agile and responsive to their customers’ needs, regardless of location and size.

Take
control

Enable your customers to benefit from more effective multichannel communication with colleagues and customers, with flexible control over availability, status and channel preferences. Users can easily manage privacy settings to separate private and business calls on a single device. Advanced call routing based on time, status and location ensures 24x7 availability for your customers.

B2b services for corporates

Benefits

Optimise internal and external communications

Ensure that your customers never miss a call, boosting their business while increasing your revenue.

Eliminate capital expenditure for your customers

Eliminate the need for investment in hardware and software, leverage existing devices, and reduce OPEX costs.

Optimise
customer service

A single main number and intelligent call routing means your business customers never miss a call. Calls are routed to the right person at the right time.

Increase efficiency and productivity

Streamline and optimise internal and external communications, leading to increased productivity and cost savings for your customers.

Working with Gintel

Case Study: Telenor

Business Solutions for Telenor Norway

Telenor Business Solutions provides services to enterprise subscribers as part of the incumbent operator in Norway. Telenor Business Solutions has deployed Easy Virtual Contact Center and Easy Virtual PaBX in its service portfolio, under a range of commercial brands.

Increasing customer stickiness

Additionally, Telenor Business Solutions has been able to launch a wide range of customised services by leveraging the unique capabilities of Easy Composer, which enables operators to customise existing services and rapidly create new offers that enhance differentiation and increase customer stickiness

The Solution

These solutions service more than one million calls per day and have run continuously since 1998.

“We worked with Gintel to create something uniquely adapted to our offer and our market” Telenor

Want to learn more about Gintel?

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Keep up with Gintel

The Gintel Blog

25 November 2021 What are 5G private networks for? Not just low latency, it turns out.
22 November 2021 Extending your teams with temporary, contract and seasonal workers
22 October 2021 What is the 5G enterprise? How are communications processes evolving for B2B services in the 5G SA?

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Events

Gintel on Twitter

Read our latest blog to learn how you can easily and quickly add new mobiles and terminals to user groups, helping your customers to include flexible working and temporary workers in key communications systems: gintel.com/blog/577-exten… #MNOs #B2BServices #MobilePBX #MSISDN #BSS
As an operator, you should review your market, so you can give your customers seamless integration with apps that are popular locally, ensuring you can participate in global marketplaces with integrations to globally adopted solutions: gintel.com/blog/575-b2b-m… #B2B #integration
Service silos are all too common – but they can impede and block evolution of new offers. Find out how we helped Telenor Sweden to unlock the advantages of a converged solution: gintel.com/blog/574-enabl…
What is the impact for operators of Gintel's applications on Lawful Interception compliance? Our answer is simple: we comply. Learn more: gintel.com/blog/573-lawfu…
Customer expectations are changing. This is having a huge influence on business services, as users seek simplicity at every stage of their journey. How do you turn complex network services into usable propositions that can evolve with your customers? gintel.com/blog/572-custo…
Today’s #UC market is dominated, not by operators, but by platform providers that deal directly with business customers. How can operators recapture relevance and benefit from market growth? Read our latest blog to learn more: gintel.com/blog/571-uc-co… #UnifiedCommunications #B2B
Integrating hosted voice offers with Teams and other platforms enables better user experiences, as it allows user status to be more accurately shared with others, via ownership of the MSIDN, fixed numbers – and network triggers: gintel.com/blog/568-integ… #Teams #collaborationtools
VoLTE has been widely adopted but many existing and legacy IP Centrex, mobile PBX and B2B platforms are not compatible with this core network service. With VoLTE roaming coming soon, isn’t it time to act? gintel.com/blog/567-adapt… #VoLTE #IPCentrex #mobilePBX #b2bplatform
Defining the components of a #B2B communications service as part of a bundle can be tricky. Operators recognise that they need to provide different tiers, with different functionality and capabilities to meet the needs of a much more diverse audience: gintel.com/blog/564-build…
We’ve delivered vPBX solutions for 20 years and it's clear that a significant shift is likely as we move into the next decade. Where have we come from and where are we going? Find out: gintel.com/blog/563-cloud… #B2B #5G #vPBX #VirtualPBX #CloudPBX #MicrosoftTeams #MSTeams #Whereby

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