B2B Services for SoHos and SMEs

Soho and sme B2B solutions

Business communications for SoHos and SMEs

Gintel’s range of B2B services enables MVNOs, MVNEs and other service providers to offer mobile business communications solutions to organisations of any size – from sole trader to enterprise. They optimise internal and external communications and help mobilise the workforce.

With a range of powerful, flexible solutions for SMEs, service providers can unlock value from existing customers, while launching new services and building new revenue streams.

Help your customers to connect the right people, at the right time, so they can communicate more effectively with their customers, while boosting productivity and securing financial benefits for their business.

Virtual office
Single main number regardless of device or location
Call transfer and conferencing on any device
User and Team Status, with Hunt Groups

Overview

A virtual office and more

Gintel’s solutions mean that even the smallest business can gain the professional communications capabilities of a much larger company, while appearing as a single organisation regardless of employee location. They enable SMEs and SoHos to be fully mobilised, fully virtualised, and agile and responsive to their customers’ needs, regardless of location and size.

Take
control

Enable your customers to benefit from more effective multichannel communication with colleagues and customers, with flexible control over availability, status and channel preferences. Users can easily manage privacy settings to separate private and business calls on a single device. Advanced call routing based on time, status and location ensures 24x7 availability for your customers.

B2b services for corporates

Benefits

Optimise internal and external communications

Ensure that your customers never miss a call, boosting their business while increasing your revenue.

Eliminate capital expenditure for your customers

Eliminate the need for investment in hardware and software, leverage existing devices, and reduce OPEX costs.

Optimise
customer service

A single main number and intelligent call routing means your business customers never miss a call. Calls are routed to the right person at the right time.

Increase efficiency and productivity

Streamline and optimise internal and external communications, leading to increased productivity and cost savings for your customers.

Working with Gintel

Case Study: Telenor

Business Solutions for Telenor Norway

Telenor Business Solutions provides services to enterprise subscribers as part of the incumbent operator in Norway. Telenor Business Solutions has deployed Easy Virtual Contact Center and Easy Virtual PaBX in its service portfolio, under a range of commercial brands.

Increasing customer stickiness

Additionally, Telenor Business Solutions has been able to launch a wide range of customised services by leveraging the unique capabilities of Easy Composer, which enables operators to customise existing services and rapidly create new offers that enhance differentiation and increase customer stickiness

The Solution

These solutions service more than one million calls per day and have run continuously since 1998.

“We worked with Gintel to create something uniquely adapted to our offer and our market” Telenor

Want to learn more about Gintel?

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Keep up with Gintel

The Gintel Blog

14 January 2020 What’s your market strategy for B2B?
09 January 2020 How can telcos understand SMBs? Part 2
10 December 2019 What is the opportunity for MNOs in dissatisfaction?

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Events

MWC
Barcelona, 24 - 27 February 2020

Gintel will be attending Mobile World Congress in Barcelona from 24 - 27 February 2020 – why not meet us to find out how we can help operators achieve rapid ROI, differentiate their B2B and IoT services, and grow their business?

Book a meeting

Gintel on Twitter

With voice revenue set to decline by 45%, telcos face stark choices. They need to think about how they can replace this with new revenue streams, which means developing new strategies. What’s your B2B strategy and how will you deliver it? gintel.com/blog/513-what-… #b2b #telcos
Following on from our previous article, we explore further ways in which telcos can easily and quickly target #SMB customers, rising to the challenge raised by STL Partners: bit.ly/2R4PKaa #SMEs
Businesses are reporting low NPS for mobile and fixed services, particularly among the smallest segments. This dissatisfaction can be transformed into an opportunity to deliver compelling services. What's the opportunity for MNOs in dissatisfaction? bit.ly/2t1jgW1 #nps
Private networks have become essential to the future success of 5G technology, but they have to interact and interoperate with classical PLMN and MNO networks – both for legacy services as well as for new forms of M2M2H communication: gintel.com/blog/508-priva… #5g #mno
MNOs must differentiate to compete in saturated markets. How? Read our latest blog to find out: gintel.com/blog/507-mnos-… #mnos
The Intelligent Network continues to be of fundamental importance for service delivery, but how will it evolve to meet new challenges? gintel.com/blog/506-the-i…
Why have telcos consistently failed to understand the needs of SMBs? We’ve seen telcos – large & small – succeed in this market. In this article, we explore a few of these myths. Telcos can absolutely understand & succeed with SMBs – here’s why: bit.ly/2oXe83N #Telecoms
VoLTE may have only recently been launched in many countries but, already, some MNOs are looking ahead to the next generation. What’s next for voice? Get ready for VoNR: gintel.com/blog/503-what-… #VoLTE #VoNR
New blog: Voice and media processing as service enablers – the evolving role of SRF and MRF: gintel.com/blog/500-voice…
Business customers are not simply groups of retail customers. Unlimited data is nice, but it’s not a step forward in addressing their needs. If it’s the answer, the question is probably wrong – what should #MNOs be asking? gintel.com/blog/499-unlim…

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