B2B Services for Corporate Customers

Corporate B2B solutions

Business communications for corporates

Gintel provides advanced hosted communications solutions that allow MNOs to offer new and compelling services, such as Mobile PBX and Voice VPN, to business customers. They are cost-effective, highly scalable and offer proven Tier 1 performance across any generation of mobile network.

Gintel’s advanced Mobile PBX and business communications solutions help service providers grow revenue, optimise and consolidate B2B services and rapidly create and launch new and new solutions.

They enable MNOs to retain and recruit customers, while enhancing differentiation in competitive and crowded markets.

Intelligent Inbound / Outbound Call Management
Multichannel Interaction
Integrated Call Centre Functionality
Real-time, highly scalable and high performance

Overview

Remain relevant in a competitive market

Gintel’s solutions offer MNOs and Service Providers the agility and flexibility to remain relevant to business customers in a fast-moving environment. They allow you to secure higher monthly fees from existing business customers, attract new customers and reduce churn.

Launch tailored services

Our solutions can be tailored to meet the needs of specific business customer segments, such as Finance, Healthcare, and Education, through our specialist professional services team, allowing MNOs, MVNOs and service providers to create compelling reusable service bundles for both single and multiple verticals, groups and segments.

B2b services for corporates

Benefits

Flexibility

Offer advanced, flexible profitable service bundles to your business customers, cost-effectively and at carrier scale.

Mobility

Fully mobilise their workforce and enjoy seamless service performance, irrespective of network or connection.

Self-care

Reduce administration and after-care overheads for your organisation and customers.

Working with Gintel

Case Study: Telenor

Business Solutions for Telenor Norway

Telenor Business Solutions provides services to enterprise subscribers as part of the incumbent operator in Norway. Telenor Business Solutions has deployed Easy Virtual Contact Center and Easy Virtual PaBX in its service portfolio, under a range of commercial brands.

Increasing customer stickiness

Additionally, Telenor Business Solutions has been able to launch a wide range of customised services by leveraging the unique capabilities of Easy Composer, which enables operators to customise existing services and rapidly create new offers that enhance differentiation and increase customer stickiness

The Solution

These solutions service more than one million calls per day and have run continuously since 1998.

“We worked with Gintel to create something uniquely adapted to our offer and our market” Telenor

Want to learn more about Gintel?

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Keep up with Gintel

The Gintel Blog

14 January 2020 What’s your market strategy for B2B?
09 January 2020 How can telcos understand SMBs? Part 2
10 December 2019 What is the opportunity for MNOs in dissatisfaction?

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Events

MWC
Barcelona, 24 - 27 February 2020

Gintel will be attending Mobile World Congress in Barcelona from 24 - 27 February 2020 – why not meet us to find out how we can help operators achieve rapid ROI, differentiate their B2B and IoT services, and grow their business?

Book a meeting

Gintel on Twitter

With voice revenue set to decline by 45%, telcos face stark choices. They need to think about how they can replace this with new revenue streams, which means developing new strategies. What’s your B2B strategy and how will you deliver it? gintel.com/blog/513-what-… #b2b #telcos
Following on from our previous article, we explore further ways in which telcos can easily and quickly target #SMB customers, rising to the challenge raised by STL Partners: bit.ly/2R4PKaa #SMEs
Businesses are reporting low NPS for mobile and fixed services, particularly among the smallest segments. This dissatisfaction can be transformed into an opportunity to deliver compelling services. What's the opportunity for MNOs in dissatisfaction? bit.ly/2t1jgW1 #nps
Private networks have become essential to the future success of 5G technology, but they have to interact and interoperate with classical PLMN and MNO networks – both for legacy services as well as for new forms of M2M2H communication: gintel.com/blog/508-priva… #5g #mno
MNOs must differentiate to compete in saturated markets. How? Read our latest blog to find out: gintel.com/blog/507-mnos-… #mnos
The Intelligent Network continues to be of fundamental importance for service delivery, but how will it evolve to meet new challenges? gintel.com/blog/506-the-i…
Why have telcos consistently failed to understand the needs of SMBs? We’ve seen telcos – large & small – succeed in this market. In this article, we explore a few of these myths. Telcos can absolutely understand & succeed with SMBs – here’s why: bit.ly/2oXe83N #Telecoms
VoLTE may have only recently been launched in many countries but, already, some MNOs are looking ahead to the next generation. What’s next for voice? Get ready for VoNR: gintel.com/blog/503-what-… #VoLTE #VoNR
New blog: Voice and media processing as service enablers – the evolving role of SRF and MRF: gintel.com/blog/500-voice…
Business customers are not simply groups of retail customers. Unlimited data is nice, but it’s not a step forward in addressing their needs. If it’s the answer, the question is probably wrong – what should #MNOs be asking? gintel.com/blog/499-unlim…

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