Call Recording

Call Recording for your Business Customers

Gintel’s call recording solution is a highly configurable and flexible solution that allows operators to help their business customers meet legislative, training, customer service and auditing requirements. It creates significant opportunities for service providers, enabling them to offer call recording as a premium proposition to enterprise and B2B customers.

Network-based fixed and mobile call recording enables your business customers to break free from traditional fixed-based and PBX-enabled call recording solutions, enabling BYOD and mobile working. Deployed in your telco cloud, it is highly redundant, flexible, scalable and future proof – encompassing 2G to 5G, and beyond.

Read the datasheet

Overview

Create new revenue streams

Enables service providers to offer a valuable call recording solution to their business customers, creating new fixed or subscription-based revenue streams for operators. The solution can be provided as part of a bundle or with subscription fees for the recording and secure storage of records.

Add value for enterprise customers

Help your customers to meet compliance obligations, enable BYOD, and improve employee training and customer service performance. The service is highly configurable and scalable to meet capacity requirements.

Features

Fully compliant call recording
Fully integrated with IMS / VoLTE core, as well as legacy networks
Highly configurable and scalable
Use Gintel’s encrypted storage solution, or integrate with third party/private platforms

Easy Business Communications Suite

Benefits

Compliance

Enable enterprise clients to meet regulatory requirements

Create new revenue streams

Offer a premium recording and storage service as fixed fee or subscription-based

Enable BYOD and mobility

Enable enterprise customers to support BYOD and mobile working, while meeting compliance requirements

Provide value to business customers

Enable businesses to measure and understand customer satisfaction

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

Jersey Telecom has a long and successful history and a growing enterprise customer base. With full-fibre connectivity, the team sought to bring a better, more unified experience to customers – across fixed and mobile.

How did they achieve this?

Easy Business Communications Suite, optimised for mobile networks - including with complex protocols, such as CAMEL.

Mobile PBX, across all networks

Full Mobile PBX capabilities deployed on GSM, 3G, LTE and VoLTE networks, allowing mobile devices to operate as extensions to cloud PBX solutions, from Gintel.

Learn how JT was able to offer a solution for any customer, from those migrating from legacy solutions, to those integrating mobile devices.
Learn how JT is able to scale their service internationally, connecting businesses globally.
Learn how Gintel's solution is enabling JT to develop a secure call recording solution for their many customers in Financial Services.

Want to learn more about Gintel?

Get in touch!

Keep up with Gintel

The Gintel Blog

23 November 2020 5G and business voice – what’s ahead in 2021?
20 November 2020 The evolution of IP Centrex – towards a unified, flexible approach for future B2B services
16 November 2020 Supporting your business customers – from entrepreneur to scale up

View all

Events

Gintel on Twitter

Separating business from consumer or retail customers is a common strategy but it may miss a big opportunity: many of your retail customers are really businesses. Helping them to grow, scale up and to develop is a key opportunity that MNOs should confront: gintel.com/blog/548-suppo…
Integrate @MicrosoftTeams with Gintel to ensure status federation and full breakout to classical fixed and mobile numbers: lnkd.in/dDEvj7W #MicrosoftTeams
Business #collaboration tools have quickly become essential, but the fact is that different platforms dominate in different markets. Operators need the right approach, to integrate where necessary and to add value to their existing platforms: gintel.com/blog/546-colla…
#Fixedmobileconvergence is a key tool for distributed organisations but there have long been different approaches. It’s really about identities, devices and the connection in the last mile. Are you delivering true unity for your customers? gintel.com/blog/545-what-… #FMC
How do you know that the evolution path of your B2B solutions matches the needs of your customers and delivers value to them and to you? Read our latest blog to find out why real partnerships with your #B2B customers matters: gintel.com/blog/544-what-… #MobilePBX #B2Bsolutions
The #COVID19 pandemic has seen a huge adjustment in work practices. Businesses have quickly moved to enable #remoteworking Operators must adapt and adjust voice services while integrating to commonly used business tools to support this transition: gintel.com/blog/542-the-a…
Integrate #MicrosoftTeams with Gintel to ensure status federation & full breakout to classical fixed & mobile numbers. Network-based call handling and user controls manage status and ensure the group is updated – help your customers with Teams integration: bit.ly/35HTCa3
Legacy service siloes drain costs and prevent evolution to more agile, virtual environments. Migration can enable new opportunities to be targeted. What do you need to consider when thinking about service migration? bit.ly/32h45Y8
Leverage your voice assets – capitalising on native voice to unify UC islands: gintel.com/blog/540-lever… #UC #UnifiedCommunications
Finding new value opportunities is essential, particularly when comparing operator performance. @BCG points to B2B for building value in telecoms – what does this mean and how can you move to the next generation to boost value and returns? gintel.com/blog/539-bosto… #B2B #telecoms

Head Office

Otto Nielsens vei 12 N-7004 Trondheim Norway

+47 7318 7000

sales@gintel.com

Our products

Call Recording

Call Recording

Call Recording for your Business Customers

Overview

Create new revenue streams

Add value for enterprise customers

Features

Easy Business Communications Suite

Benefits

Compliance

Create new revenue streams

Enable BYOD and mobility

Provide value to business customers

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

How did they achieve this?

Mobile PBX, across all networks

Keep up with Gintel

The Gintel Blog

Events

Gintel on Twitter

Head Office

Call
Recording