Call Recording

Call Recording for your Business Customers

Gintel’s call recording solution is a highly configurable and flexible solution that allows operators to help their business customers meet legislative, training, customer service and auditing requirements. It creates significant opportunities for service providers, enabling them to offer call recording as a premium proposition to enterprise and B2B customers.

Network-based fixed and mobile call recording enables your business customers to break free from traditional fixed-based and PBX-enabled call recording solutions, enabling BYOD and mobile working. Deployed in your telco cloud, it is highly redundant, flexible, scalable and future proof – encompassing 2G to 5G, and beyond.

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Overview

Create new revenue streams

Enables service providers to offer a valuable call recording solution to their business customers, creating new fixed or subscription-based revenue streams for operators. The solution can be provided as part of a bundle or with subscription fees for the recording and secure storage of records.

Add value for enterprise customers

Help your customers to meet compliance obligations, enable BYOD, and improve employee training and customer service performance. The service is highly configurable and scalable to meet capacity requirements.

Features

Fully compliant call recording
Fully integrated with IMS / VoLTE core, as well as legacy networks
Highly configurable and scalable
Use Gintel’s encrypted storage solution, or integrate with third party/private platforms

Easy Business Communications Suite

Benefits

Compliance

Enable enterprise clients to meet regulatory requirements

Create new revenue streams

Offer a premium recording and storage service as fixed fee or subscription-based

Enable BYOD and mobility

Enable enterprise customers to support BYOD and mobile working, while meeting compliance requirements

Provide value to business customers

Enable businesses to measure and understand customer satisfaction

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

Jersey Telecom has a long and successful history and a growing enterprise customer base. With full-fibre connectivity, the team sought to bring a better, more unified experience to customers – across fixed and mobile.

How did they achieve this?

Easy Business Communications Suite, optimised for mobile networks - including with complex protocols, such as CAMEL.

Mobile PBX, across all networks

Full Mobile PBX capabilities deployed on GSM, 3G, LTE and VoLTE networks, allowing mobile devices to operate as extensions to cloud PBX solutions, from Gintel.

Learn how JT was able to offer a solution for any customer, from those migrating from legacy solutions, to those integrating mobile devices.
Learn how JT is able to scale their service internationally, connecting businesses globally.
Learn how Gintel's solution is enabling JT to develop a secure call recording solution for their many customers in Financial Services.

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The Gintel Blog

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Delivering differentiated voice and multi-media services has long been an aspiration for MNOs. Efforts have, largely, been limited – but 5G brings the potential to take voice and multi-media communications into new areas: bit.ly/3Sq0WfJ #5g #differentiation #MNOs
When is a company not a company? How many small business customers are concealed in your consumer customer base? bit.ly/3SaQ0md #MNOs #SaaS #smallbusinesses #smallbusiness #SME
Innovation in IN is a bit of an oxymoron. But, IN remains an elegant solution that supports a range of essential operator services. There’s plenty of life left in IN – which means innovation must happen around the core functionality: bit.ly/3Bd2809 #INservices
Where are business and mission-critical voice services headed in the 5G era? bit.ly/3QFQxvq #5G #missioncritical #voiceservices
The world has an estimated 400 SMEs, yet far too many don't get the same kind of attention and customised services as their larger competitors. There's a perception gap here on the telco side that can--and should--be closed: bit.ly/3SlucVG #SME #telco #SMEmarket
B2B marketplaces are fast becoming a key tool for MNOs and other operators. We’ve been helping create these environments for more than 10 years – learn from our experience: bit.ly/3PWm7EP #B2B #B2Bmarketplace #MNO #MNOs
Network services for delivering number translation and routing for non-geo, emergency and other core operator functions remain essential. How do you preserve these, while investing in the rest of your network?bit.ly/3v0b0mk #numbertranslation #networkservices #routing
B2B marketplaces are fast becoming a key tool for MNOs and other operators. They create an opportunity to curate key services and to blend them for an integrated experience. We’ve been helping create these environments for more than 10 years: bit.ly/3uNq9XX
Where are business and mission-critical voice services headed in the 5G era? gintel.com/blog/599-where… #5G #missioncritical #voiceservices
Gintel's summer students helping us secure our ascent and reach the summit! A huge welcome to: Annika, Åse Marie, Sunniva, Kirsten-Elise, Vilja, Pantea, Simen & Alf. Bringing knowledge and initiative to our company. We hope you will have a truly unique & useful experience.

Head Office

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Our products

Call Recording

Call Recording

Call Recording for your Business Customers

Overview

Create new revenue streams

Add value for enterprise customers

Features

Easy Business Communications Suite

Benefits

Compliance

Create new revenue streams

Enable BYOD and mobility

Provide value to business customers

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

How did they achieve this?

Mobile PBX, across all networks

Keep up with Gintel

The Gintel Blog

Events

Gintel on Twitter

Head Office

Call
Recording