Call Recording

Call Recording for your Business Customers

Gintel’s call recording solution is a highly configurable and flexible solution that allows operators to help their business customers meet legislative, training, customer service and auditing requirements. It creates significant opportunities for service providers, enabling them to offer call recording as a premium proposition to enterprise and B2B customers.

Network-based fixed and mobile call recording enables your business customers to break free from traditional fixed-based and PBX-enabled call recording solutions, enabling BYOD and mobile working. Deployed in your telco cloud, it is highly redundant, flexible, scalable and future proof – encompassing 2G to 5G, and beyond.

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Overview

Create new revenue streams

Enables service providers to offer a valuable call recording solution to their business customers, creating new fixed or subscription-based revenue streams for operators. The solution can be provided as part of a bundle or with subscription fees for the recording and secure storage of records.

Add value for enterprise customers

Help your customers to meet compliance obligations, enable BYOD, and improve employee training and customer service performance. The service is highly configurable and scalable to meet capacity requirements.

Features

Fully compliant call recording
Fully integrated with IMS / VoLTE core, as well as legacy networks
Highly configurable and scalable
Use Gintel’s encrypted storage solution, or integrate with third party/private platforms

Easy Business Communications Suite

Benefits

Compliance

Enable enterprise clients to meet regulatory requirements

Create new revenue streams

Offer a premium recording and storage service as fixed fee or subscription-based

Enable BYOD and mobility

Enable enterprise customers to support BYOD and mobile working, while meeting compliance requirements

Provide value to business customers

Enable businesses to measure and understand customer satisfaction

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

Jersey Telecom has a long and successful history and a growing enterprise customer base. With full-fibre connectivity, the team sought to bring a better, more unified experience to customers – across fixed and mobile.

How did they achieve this?

Easy Business Communications Suite, optimised for mobile networks - including with complex protocols, such as CAMEL.

Mobile PBX, across all networks

Full Mobile PBX capabilities deployed on GSM, 3G, LTE and VoLTE networks, allowing mobile devices to operate as extensions to cloud PBX solutions, from Gintel.

Learn how JT was able to offer a solution for any customer, from those migrating from legacy solutions, to those integrating mobile devices.
Learn how JT is able to scale their service internationally, connecting businesses globally.
Learn how Gintel's solution is enabling JT to develop a secure call recording solution for their many customers in Financial Services.

Want to learn more about Gintel?

Get in touch!

Keep up with Gintel

The Gintel Blog

16 May 2022 Voicemail – forgotten? Neglected? Doomed? Or a key part of a complete user experience?
28 April 2022 Are your B2B services ready for VoLTE? With 3G sunset, they need to be
25 April 2022 3GPP Standards evolution – keeping on track for your network

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Events

Gintel on Twitter

Reports of the death of voicemail are premature. Yes, usage is changing, but 10% of your customer base is still a significant number and, business users continue to find value in the service. We can help you evolve your voicemail systems: gintel.com/blog/594-voice… #voicemail
Are your B2B services keeping pace with the evolution of 3GPP and other standards? As you move towards the next generation of tech, you need to be sure that you can also migrate services to the new architecture and interfaces: gintel.com/blog/592-3gpp-… #3GPP #B2B #B2Bservices
Launching services often follows a well-travelled path that requires an all or nothing commitment. For B2B services, getting to market and then adding richness is much more practical and rewarding. Learn how Gintel can help: gintel.com/blog/591-evolv…
IMS and VoLTE integration with our cloud PBX solution can easily be accomplished. However, not all networks are the same – there may be greenfield deployments, as well as deployments into complex network environments. But, we’ll take care of it: gintel.com/blog/590-ims-a…
Many operators now offer integrations with enterprise software applications – such as Gintel’s Cloud PBX for Teams solution – but these must be discoverable from inside the software application portals, not just from the operator’s web offers: gintel.com/blog/589-what-… #AppStore
Ensuring you can retain and recruit business customers is becoming increasingly hard. The simple truth is that customers are focused on value, not features. Fewer and fewer people understand classical, or legacy terms. You need to speak their language: gintel.com/blog/588-how-d…
The Gintel team are in Barcelona for Mobile World Congress this week! If you're attending, why not book a meeting with us? gintel.com/about/events/5… #MWC2022 #MobileWorldCongress2022 GSMA
Gintel is excited to announce the appointment of Frode M. Thulien as our new CEO. Frode is an experienced leader, board member and investor, who brings a wealth of experience to our team: gintel.com/blog/587-ginte…
Digital attackers are often cited as a means by which established players can gain grounds in new markets or compete more effectively with other digital service providers. What do you need to know?gintel.com/blog/583-digit…
Digital first? How can MVNOs show MNOs how to get B2B right?: bit.ly/3FCO9Qj #MVNOs #MNOs #B2B

Head Office

Otto Nielsens vei 12 N-7004 Trondheim Norway

+47 7318 7000

sales@gintel.com

Our products

Call Recording

Call Recording

Call Recording for your Business Customers

Overview

Create new revenue streams

Add value for enterprise customers

Features

Easy Business Communications Suite

Benefits

Compliance

Create new revenue streams

Enable BYOD and mobility

Provide value to business customers

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

How did they achieve this?

Mobile PBX, across all networks

Keep up with Gintel

The Gintel Blog

Events

Gintel on Twitter

Head Office

Call
Recording