Hosted cloud pbx service for operators
Cloud PBX is offered as a managed service, with modular options, optimised for the delivery of integrated business voice and collaboration services.
Comprehensive core PBX functionality
Cloud PBX includes all the core functionality your customers need, providing them with secure, reliable business communications.
Enable call management and team collaboration services
Provide easy to use group and team collaboration and call management services, enhancing efficiency for your customers.
Enable 365 integration and presence management
Enable B2B customers to easily manage availability, presence, and absence status, with MS 365 integration options.
Main number and personal communications
Provide main number call management and switchboard, backed by rich options for personal call handling.
Intuitive applications and user portals
A complete range of user switchboard, mobile applications and web portals are provided, for a seamless experience.
Any network and device for a fully converged solution
Cloud PBX supports full integration with your IMS core, enabling fixed and mobile convergence, for any user device.
DELIVER THE BEST EXPERIENCE FOR YOUR BUSINESS CUSTOMERS
All portals and apps are branded to match your identity, reinforcing customer journeys, and ensuring relevance for your business.
Award-winning user applications and portals
Cloud PBX is proven to deliver an outstanding user experience, in some of the most demanding B2B marketplaces in the world.
Microsoft TEAMS INTEGRATION AND MORE
The Personal Call Manager and Switchboard can be embedded into Teams, providing a unified experience for your customers.
Integrate CRM and collaboration platforms
Offer integration to selected CRM and collaboration platforms, delivering enhanced value for business users.
A MANAGED CLOUD SERVICE
Delivered as a managed service from the cloud, with on-premise options to meet regulatory requirements.
Complete support for your business service
Gintel’s support team ensures you deliver the reliable, consistent service your business customers need, with 24x7 options.
Choose from a portfolio of add-on services
Cloud PBX offers a range of optional add-on features and capabilities you can choose from to extend functionality and value.
Call and contact centre
Cloud PBX offers a set of call centre features that deliver enhanced queueing and call management options and agent visibility.
Different devices can be linked to public numbers, so calls can be handled on any user device, and users can control identities.
Enable compliance call recording for companies and users in regulated sectors, with clear audit trails and management.
Company and personal voicemail options are available, providing a complete mailbox management solution.
API partner gateway
Support enhanced integration options with secure API access to build a complete partner ecosystem and drive revenue.
Integrate existing PBX solutions to ensure alignment across scenarios such as inbound, outbound, and private / public network transfers.