Office Assistant

Easy Office Assistant

Office Assistant

The Office Assistant Module provides a convenient means of integrating UC functionality with core MS Office applications. It enables synchronisation between calendars to manage call handling and ensures that routing preferences match user schedules.

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Overview

Powerful integration with office software

In addition to individual user preferences, the corporate directory can be integrated into the service, with the result that users can be included in the numbering plan of the UC solution. Click to dial means that employees can connect with their colleagues quickly and easily.

Corporate directory management, Presence and IM

Employee status can be presented and co-ordinated with their calendar preferences. The Office Assistant Module also includes IM for simple communications.

Features

Calendar synchronisation
Company directory management
Presence / Availability
Instant Messaging

Easy Office Assistant

Benefits

Flexible

Targeted to different market segments (enterprise, SME, SoHo etc)

Adaptable

Supporting service evolution by adaptable call patterns

Mobile

Supporting the distributed and mobile workforce

Cost-effective

Enabling better cost control for the enterprise

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

Jersey Telecom has a long and successful history and a growing enterprise customer base. With full-fibre connectivity, the team sought to bring a better, more unified experience to customers – across fixed and mobile.

How did they achieve this?

Easy Business Communications Suite, optimised for mobile networks - including with complex protocols, such as CAMEL.

Mobile PBX, across all networks

Full Mobile PBX capabilities deployed on GSM, 3G, LTE and VoLTE networks, allowing mobile devices to operate as extensions to cloud PBX solutions, from Gintel.

Learn how JT was able to offer a solution for any customer, from those migrating from legacy solutions, to those integrating mobile devices.
Learn how JT is able to scale their service internationally, connecting businesses globally.
Learn how Gintel's solution is enabling JT to develop a secure call recording solution for their many customers in Financial Services.

Want to learn more about Gintel?

Get in touch!

Keep up with Gintel

The Gintel Blog

24 September 2020 What is fixed mobile convergence?
08 September 2020 The agile workplace – operators need to take the lead
24 August 2020 Leverage your voice assets – capitalising on native voice to unify UC islands

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Events

Gintel on Twitter

The #COVID19 pandemic has seen a huge adjustment in work practices. Businesses have quickly moved to enable #remoteworking Operators must adapt and adjust voice services while integrating to commonly used business tools to support this transition: gintel.com/blog/542-the-a…
Integrate #MicrosoftTeams with Gintel to ensure status federation & full breakout to classical fixed & mobile numbers. Network-based call handling and user controls manage status and ensure the group is updated – help your customers with Teams integration: bit.ly/35HTCa3
Legacy service siloes drain costs and prevent evolution to more agile, virtual environments. Migration can enable new opportunities to be targeted. What do you need to consider when thinking about service migration? bit.ly/32h45Y8
Leverage your voice assets – capitalising on native voice to unify UC islands: gintel.com/blog/540-lever… #UC #UnifiedCommunications
Finding new value opportunities is essential, particularly when comparing operator performance. @BCG points to B2B for building value in telecoms – what does this mean and how can you move to the next generation to boost value and returns? gintel.com/blog/539-bosto… #B2B #telecoms
Integrate #MicrosoftTeams with Gintel to ensure status federation and full breakout to classical fixed and mobile numbers. Help your business customers with Teams integration: bit.ly/39yz1oF
Legacy service siloes drain costs and prevent evolution to more agile, virtual environments. What do you need to consider when thinking about service migration? gintel.com/blog/532-b2b-s… #b2bservices #servicemigration
CRM integration – creating a single perspective from the call-handling interface: bit.ly/3fiakyL #CRM #crmintegration
Understanding customer and market requirements is hard, but it doesn’t have to be. Value opportunities need to be identified based on close understanding of individual customers. Gintel unlocks customisation to support value-driven programmes. How? gintel.com/blog/530-turni…
Identifying value in B2B segments – it’s not where you always expect it: gintel.com/blog/529-ident… #b2b

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Easy Office Assistant

Easy Office Assistant