Office Assistant

The Office Assistant module provides a convenient means of integrating UC functionality with core MS Office applications. It enables synchronisation between calendars to manage call handling and ensures that routing preferences match user schedules.

Read the datasheet

Overview

Powerful integration with office software

In addition to individual user preferences, the corporate directory can be integrated into the service, with the result that users can be included in the numbering plan of the UC solution. Click to dial means that employees can connect with their colleagues quickly and easily.

Corporate directory management, Presence and IM

Employee status can be presented and co-ordinated with their calendar preferences. The Office Assistant module also includes IM for simple communications.

Features

Calendar synchronisation
Company directory management
Presence / Availability
Instant Messaging

Office Assistant

Benefits

Flexible

Targeted to different market segments (enterprise, SME, SoHo etc)

Adaptable

Supporting service evolution by adaptable call patterns

Mobile

Supporting the distributed and mobile workforce

Cost-effective

Enabling better cost control for the enterprise

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

Jersey Telecom has a long and successful history and a growing enterprise customer base. With full-fibre connectivity, the team sought to bring a better, more unified experience to customers – across fixed and mobile.

How did they achieve this?

Easy Business Communications Suite, optimised for mobile networks - including with complex protocols, such as CAMEL.

Mobile PBX, across all networks

Full Mobile PBX capabilities deployed on GSM, 3G, LTE and VoLTE networks, allowing mobile devices to operate as extensions to cloud PBX solutions, from Gintel.

Learn how JT was able to offer a solution for any customer, from those migrating from legacy solutions, to those integrating mobile devices.
Learn how JT is able to scale their service internationally, connecting businesses globally.
Learn how Gintel's solution is enabling JT to develop a secure call recording solution for their many customers in Financial Services.

Want to learn more about Gintel?

Get in touch!

Keep up with Gintel

The Gintel Blog

13 July 2021 UC continues to surge – but dominated by platform providers. Think local for future relevance.
28 June 2021 Deployment options and models for real-time services
25 June 2021 Integrating with Teams and collaboration platforms

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Events

Gintel on Twitter

Today’s #UC market is dominated, not by operators, but by platform providers that deal directly with business customers. How can operators recapture relevance and benefit from market growth? Read our latest blog to learn more: gintel.com/blog/571-uc-co… #UnifiedCommunications #B2B
Integrating hosted voice offers with Teams and other platforms enables better user experiences, as it allows user status to be more accurately shared with others, via ownership of the MSIDN, fixed numbers – and network triggers: gintel.com/blog/568-integ… #Teams #collaborationtools
VoLTE has been widely adopted but many existing and legacy IP Centrex, mobile PBX and B2B platforms are not compatible with this core network service. With VoLTE roaming coming soon, isn’t it time to act? gintel.com/blog/567-adapt… #VoLTE #IPCentrex #mobilePBX #b2bplatform
Defining the components of a #B2B communications service as part of a bundle can be tricky. Operators recognise that they need to provide different tiers, with different functionality and capabilities to meet the needs of a much more diverse audience: gintel.com/blog/564-build…
We’ve delivered vPBX solutions for 20 years and it's clear that a significant shift is likely as we move into the next decade. Where have we come from and where are we going? Find out: gintel.com/blog/563-cloud… #B2B #5G #vPBX #VirtualPBX #CloudPBX #MicrosoftTeams #MSTeams #Whereby
#cloudPBX communication & collaboration has surged. It’s easy to imagine that this now dominates business voice – but more than 50% of the market is tied to on-premise solutions. Operators need to act now to gain traction & leverage new #5G capabilities: gintel.com/blog/562-cloud…
Every operator’s #B2B service portfolio starts from a different point. You may have an existing solution that needs to be retired, or be launching a completely new offer. Regardless, #customerexperience customisation and evolution are key. Here’s why: lnkd.in/db52dUt
Efforts are underway to prototype & deliver advanced #5Gservices in captive & test networks. These will jump to commercial networks, but there’s lots of work to be done to identify & resolve issues in multi-network environment: bit.ly/3cZzTpw
Integrate #MicrosoftTeams with Gintel to ensure status federation and full breakout to classical fixed and mobile numbers. Network-based call handling and user controls manage status and ensure the group is updated: bit.ly/31BYaeT
The move to mobile is advanced, but that doesn’t mean businesses want to throw away landline numbers. Many operators have profitable geo- and non-geo routing services that businesses depend on. Converging NTS with call handling protects these services: bit.ly/3sidsBs

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Our products

Office Assistant

Office Assistant

Overview

Powerful integration with office software

Corporate directory management, Presence and IM

Features

Office Assistant

Benefits

Flexible

Adaptable

Mobile

Cost-effective

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

How did they achieve this?

Mobile PBX, across all networks

Keep up with Gintel

The Gintel Blog

Events

Gintel on Twitter

Head Office

Office
Assistant