Microsoft Teams Integration

The Gintel MS Teams Integration module extends the benefits of MS Teams to mobile users, ensuring that it is fully integrated with mobile unified communications and call management services. The module enables user status to be shared across both MS Teams and mobile domains.

Read the datasheet

Overview

Add click to call and SMS sending to Teams

With the MS Teams integration modules, users can use ‘click to call’ features directly from the Teams client. The number that is presented can be selected to be the user’s own number or one of the company main numbers, ensuring that recipients can recognise the call. In addition, the integration allows SMS messages to be sent from the client for mobile termination.

Cross device call pickup

Parallel ringing across all devices means that users have the convenience of selecting on which terminal to accept calls – MS Teams, mobile, fixed or other device. The MS Teams integration module means that service providers can offer business users a solution that complements other popular enterprise applications and enhances their reach and capabilities.

Features

  • Selectable CLI presentation
  • Click to call
  • Parallel ringing and call pickup
  • Integrate all terminals into business calling plan

Microsoft Teams Integration

Benefits

Flexible

Extend

Extend mobile capabilities to MS Teams users
Adaptable

Enhance

Offer enhanced connectivity and call distribution options
Mobile

Enable

Enable greater business efficiency
Cost-effective

Economic

Offer as a service for additional revenue

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

Jersey Telecom has a long and successful history and a growing enterprise customer base. With full-fibre connectivity, the team sought to bring a better, more unified experience to customers – across fixed and mobile.

How did they achieve this?

Easy Business Communications Suite, optimised for mobile networks - including with complex protocols, such as CAMEL.

Mobile PBX, across all networks

Full Mobile PBX capabilities deployed on GSM, 3G, LTE and VoLTE networks, allowing mobile devices to operate as extensions to cloud PBX solutions, from Gintel.

Read More
  • Learn how JT was able to offer a solution for any customer, from those migrating from legacy solutions, to those integrating mobile devices.
  • Learn how JT is able to scale their service internationally, connecting businesses globally.
  • Learn how Gintel's solution is enabling JT to develop a secure call recording solution for their many customers in Financial Services.
Want to learn more about Gintel?