The evolved Service Control Point (and why it’s important to you)
Is your core IN solution set reaching end of life? Do you have a strategy and timeline for replacing your legacy SCP with a new, converged solution? Gintel has the answer.
The Service Control Point (SCP) is a key element of the Intelligent Network (IN) architecture. Acting as a centralised server that holds the logic behind many key operator services – like emergency call routing, number translation and more – the SCP remains of fundamental importance for many operators.
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AI-enabled virtual agents for small businesses
AI technology is taking root, and the first impactful use cases are starting to make a difference for users. Among them, AI-enabled customer service agents stand out. Augmenting Cloud PBX with Gintel AI boosts service for your B2B customers – even the smallest business can benefit.
Drei Austria launches MNA — Mobile Branch Exchange —solution for small businesses in Austria — powered by Gintel’s Cloud PBX solution
Mobile-native solution replaces legacy landline connectivity for business users and includes enhanced features to manage in- and outbound calls.
Gintel joins Oracle Partner Network – bringing real-time B2B communications solutions to OCCAS application ecosystem
Service Delivery Platform and service application suite fully compatible with OCCAS platform and available as extensions to both existing and new deployments – enriching the OCCAS proposition and bringing enhanced B2B and core services to Oracle customers.
Helping business users manage calls from unfamiliar numbers
Unknown calls are a distraction and a potential threat for businesses. Why is this the case, what can be done about them — and what steps can operators take to help their enterprise customers tackle the problem? To find out, read on.
