A changing workforce demands agility from service providers

The influence of millennial workers on enterprise IT is growing, fast. They are digital natives who can quickly discover new solutions, are eager to adopt them and to bring them to their organisations. One-size-fits-all isn’t suitable for meeting their needs. Service providers need flexibility, based on agile core communications capabilities, to attract millennial customers in today’s workplace.

CRM, ICT, Service providers, millennials

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Expanding your market by targeting small businesses

Adoption of cloud-based telephony for business users has grown dramatically. Today, we’re poised for the next phase of growth, as service providers recognise that there is a significant untapped market to address – the sub-10 user business segment. But, they have different needs and a successful strategy to target them requires a shift in both thinking and offers.

Hosted PBX, Mobility, flexibility

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