customer deployments, news announcements, and industry updates and opinion
Service Innovation. Simplified.
Gintel makes it easy to deliver compelling new mobile services to business users.
25 October 2022
Why age is a factor in the B2B service experiences you deliver
Millennial and younger users form an increasing proportion of the overall business population. They have different expectations for the services they use – and different ways in which they interact with them. Forget about the user manual and legacy approaches – instead, think about the overall experience and simplicity.
B2B is always identified as the growth opportunity for telcos – and new services have been promoted as providing an answer. But as a recent report points out, new services need to be built on connectivity – and there’s a better way than trying to invest in as yet unproven opportunities.
Launch new B2B services with market-leading Cloud PBX services from Gintel – proven in the most competitive markets in the world. Take advantage of Gintel’s Cloud PBX as a Service offer and benefit from new hosted services today.
Delivering differentiated voice and multi-media services has long been an aspiration for MNOs. Efforts have, largely, been limited – but 5G brings the potential to take voice and multi-media communications into new areas, blending capabilities with specialist requirements, provided your core voice engines have the flexibility to adapt.
Innovation in IN is a bit of an oxymoron, given that the service principles were established more than 40 years ago. But, IN remains an elegant solution that supports a range of essential operator services. Despite this venerability, there’s plenty of life left in IN – which means innovation must happen around the core functionality.