Unified Communications: the best at everything – or connecting the best of everything?

Unified Communications: the best at everything – or connecting the best of everything?

The COVID-19 crisis has forced many enterprises to reassess what Unified Communications means for their business. Operators need to understand how the landscape has shifted and embrace the architectural shift this demands. The monolithic approach to UC islands is no longer fit for purpose. Convergence and integration are now key.

UC, Unified Communications, FMC solutions

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Supporting your business customers – from entrepreneur to scale up

Supporting your business customers – from entrepreneur to scale up

Separating business from consumer or retail customers is a common strategy, but it may miss a big opportunity: many of your retail customers are really businesses. Helping them to grow, scale up and to develop is a key opportunity that MNOs should confront. Such entrepreneurial companies need more than basic mobile accounts. Why not target them and provide a pathway to help them grow while offering increasingly relevant services?

IVR, MNO, Business Customers

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