Telenor Denmark selects Gintel to provide enterprise IN service replacement

Telenor Denmark has chosen Gintel’s Easy Business Communications Suite to provide a complete replacement for its current enterprise IN service solution, Multiplan. With Multiplan, business customers can choose from a range of complementary services that have been optimised for mobile networks and devices. It comprises a powerful offer that boosts enterprise mobility and enhances employee reachability.

Among other features available, Multiplan includes an integrated IVR for customised voice announcements, a powerful switchboard to provide an overview of all employees and their current status, fixed mobile integration, and different call forwarding options.

Gintel’s solutions will replace the existing Multiplan platform, with full replication of existing features and capabilities, as well as deep network integration. In addition, Gintel’s solution will ensure that Telenor Denmark can deliver new capabilities as part of its programme of continuous innovation for its subscribers.

Multiplan has proven to be extremely popular, reaching more than a million B2B customers. One of its key characteristics is its flexibility, which allows business users to select the features and services that are most suitable for their needs. Telenor Denmark works with its partners to ensure they have an optimised solution that avoids the limitations of traditional, “one size fits all” approaches.

“We’re extremely excited that Gintel has been chosen to power the next generation of Multiplan”, commented Thomas Evensen, CEO of Gintel. “Flexibility and technical excellence are at the heart of our solutions, which means we can both replace the legacy environment as well as enable innovation for the future.”

Gintel’s solutions are deployed by leading operators around the world, enabling them to deliver rich, revenue generating services to business customers. They enable rich innovation and provide the foundation of a wide range of B2B service offers.

Learn more about Gintel with our white paper, "How to Enable B2B Services in a Converged Environment for VoLTE and Legacy Services"

Easy Business Communications Suite, B2B Customers, IVR

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