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Integrate Microsoft Teams with Gintel to ensure status federation and full breakout to classical fixed and mobile numbers. Network-based call handling and user controls manage status and ensure the group is updated – help your business customers with Teams integration.

Legacy service siloes drain costs and prevent evolution to more agile, virtual environments. In addition to protecting existing revenue, migration can enable new opportunities to be targeted. What do you need to consider when thinking about service migration?

CRM Lite brings key customer information directly into the user interface, complementing other integration approaches, while enabling a single, unified view.

Understanding customer and market requirements is hard, but it doesn’t have to be. Value opportunities need to be identified based on close understanding of individual customers. Gintel unlocks customisation to support value-driven programmes. How?

Size has long been used as a basic indicator of the value that can be obtained from business customers. Operators have traditionally focused on larger organisations. Such an approach can mean opportunities to grow margins can be missed. A different, value-focused approach is required.