Understanding customer and market requirements is hard, but it doesn’t have to be. Value opportunities need to be identified based on close understanding of individual customers. Gintel unlocks customisation to support value-driven programmes. How?
Size has long been used as a basic indicator of the value that can be obtained from business customers. Operators have traditionally focused on larger organisations. Such an approach can mean opportunities to grow margins can be missed. A different, value-focused approach is required.
SME, B2B Customers, B2B, SoHo
Despite the surging interest in – and growing adoption of - 5G, business communications needs remain largely unchanged. What matters is ensuring true convergence, across all available networks. While some markets lack such solutions, they are, in fact, readily available.
B2B Services, UC, Unified Communications, PBX, 5G, FMC solutions
Location is often a key variable for the optimum delivery of a service. There are numerous methods for determining user location and each has evolved for different purposes and to suit different network environments. By combining these into a single location function, we’ve enabled more efficient service delivery as well as novel revenue opportunities for our operator customers.
Figures published earlier this year by Eurostat showed relatively low adoption of remote working among EU member states. Things have changed and businesses need to adapt and evolve for a more flexible future. MNOs have a key role in providing mobile-first B2B solutions that fit the new reality and help support organisational change.
