The business market is highly segmented, with considerable differences between different horizontal segments. Organisations of different sizes have different needs and need different solutions. How can service providers break the vanilla model and deliver solutions that appeal to organisations of different sizes? How can they help organisations as they grow and as their needs evolve?

Tags: UC Mobile PBX ACD Functionality

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Business users are increasingly preferring to use their mobile to access conference services. Desk phones are being left behind and the trend is sure to continue. MNOs should capitalise on this and offer conference services to business customers directly, instead of simply carrying their traffic to other service providers.

Tags: MNOs Easy Business Communications Suite conferencing desk phones

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