Geographical routing – flexibility is essential

Geographical routing – flexibility is essential

Location is often a key variable for the optimum delivery of a service. There are numerous methods for determining user location and each has evolved for different purposes and to suit different network environments. By combining these into a single location function, we’ve enabled more efficient service delivery as well as novel revenue opportunities for our operator customers.

CRM, IMS, Intelligent Call Routing, GeoRouter

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Working remotely – the new normal? How can you help businesses adjust to a new, long-term reality?

Working remotely – the new normal? How can you help businesses adjust to a new, long-term reality?

Figures published earlier this year by Eurostat showed relatively low adoption of remote working among EU member states. Things have changed and businesses need to adapt and evolve for a more flexible future. MNOs have a key role in providing mobile-first B2B solutions that fit the new reality and help support organisational change.

MNOs, Voice VPN, Mobile PBX, B2B solutions

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Excellence in B2B – preservation and evolution

Excellence in B2B – preservation and evolution

Protecting existing revenue is essential, but so too is service evolution. The two approaches can be complementary. Increasingly, operators need to focus on solving customer problems, not delivering monolithic, one-size-fits-all services. What can we learn from consulting firm, Arthur D Little?

B2B Services, vPBX

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