Easy Advanced Routing Module

Advanced Routing

The Advanced Routing module provides a wide range of possibilities to ensure call delivery. Service providers can include the Advanced Routing module in UC and business services to enable flexible routing options to suit customer needs. It can also be used to support a range of Intelligent Network applications, such as 800, Number Portability and more.

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Overview

Flexible, intelligent call routing

Service providers can configure powerful traffic distribution to manage call delivery in their networks and for their customers. A range of triggers is available, which means calls can be treated according to predefined or custom rules. Triggers include date, time of day, location, called number, dialled number, presence and availability.

Dynamic traffic distribution and custom announcements

Users and service providers can add announcements to call flows, creating bespoke services to meet their needs. A powerful self-care portal provides an intuitive interface for users and administrators to change routing options, upload custom announcements and manage their own service. With different administration rights, service providers can deliver the level of flexibility customers, partners and resellers require.

Features

Date, time of day and calendar routing
Geographical routing
CLI / TLI routing
Announcement upload and personalisation

Advanced Routing

Benefits

Dynamic

Provide dynamic, real-time triggers for call routing

Adaptable

Integrate with other services to optimise traffic

Customisable

Enable service personalisation for customers and partners

Legacy support

Support legacy IN call routing services in NGN networks

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

Jersey Telecom has a long and successful history and a growing enterprise customer base. With full-fibre connectivity, the team sought to bring a better, more unified experience to customers – across fixed and mobile.

How did they achieve this?

Easy Business Communications Suite, optimised for mobile networks - including with complex protocols, such as CAMEL.

Mobile PBX, across all networks

Full Mobile PBX capabilities deployed on GSM, 3G, LTE and VoLTE networks, allowing mobile devices to operate as extensions to cloud PBX solutions, from Gintel.

Learn how JT was able to offer a solution for any customer, from those migrating from legacy solutions, to those integrating mobile devices.
Learn how JT is able to scale their service internationally, connecting businesses globally.
Learn how Gintel's solution is enabling JT to develop a secure call recording solution for their many customers in Financial Services.

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Our products

Advanced Routing

Advanced Routing

Overview

Flexible, intelligent call routing

Dynamic traffic distribution and custom announcements

Features

Advanced Routing

Benefits

Dynamic

Adaptable

Customisable

Legacy support

Working with Gintel

Case Study: Jersey Telecom

Converged, mobile-first B2B services

How did they achieve this?

Mobile PBX, across all networks

Keep up with Gintel

The Gintel Blog

Events

Gintel on Twitter

Head Office

Advanced
Routing