The Advanced Routing module provides a wide range of possibilities to ensure call delivery. Service providers can include the Advanced Routing module in UC and business services to enable flexible routing options to suit customer needs. It can also be used to support a range of Intelligent Network applications, such as 800, Number Portability and more.
Service providers can configure powerful traffic distribution to manage call delivery in their networks and for their customers. A range of triggers is available, which means calls can be treated according to predefined or custom rules. Triggers include date, time of day, location, called number, dialled number, presence and availability.
Users and service providers can add announcements to call flows, creating bespoke services to meet their needs. A powerful self-care portal provides an intuitive interface for users and administrators to change routing options, upload custom announcements and manage their own service. With different administration rights, service providers can deliver the level of flexibility customers, partners and resellers require.
Jersey Telecom has a long and successful history and a growing enterprise customer base. With full-fibre connectivity, the team sought to bring a better, more unified experience to customers – across fixed and mobile.
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