WebRTC Communicator

WebRTC Communicator

The WebRTC Communicator provides a simple path to extend the capabilities of the Easy Business Communications Suite to web browsers, enabling business and residential customers to leverage a range of attractive features from different devices through their browser of choice. Users login using their MSISDN through a compatible browser to obtain secure access to a complete range of UC and collaboration capabilities.

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Overview

Seamless conferencing and Click-to-Call from websites

Multiple users can join an active session via a web link or dial-in invitations. The addition of click-to-call means that simple buttons can be added to websites, enabling users to reach attendants or agents in a call centre, helping merchants and retailers increase engagement and online checkout.

Offer OTT services - globally

Service providers can deliver access to services across borders easily and effectively, extending their reach to more subscribers. Used in combination with a hosted service, the WebRTC Communicator is a powerful enhancement to service offers.

Features

  • Mobile network (MSISDN-based) authentication and billing
  • Voice / video calling and conferencing, IM / Chat / SMS
  • Click to call button for retail and enterprise
  • Residential or business web phone

WebRTC Communicator

Benefits

Flexible

Flexible

Deliver residential and business telephony to web-users
Adaptable

Cross-device

Enable users to make, receive and share calls across devices
Mobile

Collaboration

Enable rich collaboration and sharing options
Cost-effective

Increase Stickiness

Attract and retain subscribers with a compelling service offer

Working with Gintel

Case Study: Kcell

Business Solutions for Kcell

Like many mobile operators, Kcell, the leading mobile network provider in Kazakhstan, is faced with the challenge of revenue growth. Mushrooming data consumption, enabled by significant investment in Kcell’s LTE infrastructure and networks, has not been matched by a proportional rise in data revenues, a common challenge that MNOs are struggling to address.

The solution

Recognising this, Kcell initiated efforts to try to secure revenue from new sources. As part of these efforts, it identified the B2B market as a source of potential growth alongside two common problem: call completion and minimising the cost and complexity involved with traditional business communications.

Happily Kcell discovered Gintel, whose track record of delivering highly customisable solutions with the core capabilities required, quickly and efficiently, was critical. But just as important was its absolute commitment to invest in its solution, ensuring that Kcell would benefit from continuous evolution and enhancement.

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Telenor
“We needed a solution that would help Kcell to secure revenue growth from new sources, while providing a solution that solved identifiable communications problems for the business community in Kazakhstan. Gintel provided that, and we are delighted to be able to offer a market-leading, cloud-hosted service that will provide the platform for Kcell’s future growth” Marat Auketayev
Head of Business Solutions Unit
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Events

  • MVNOs World Asia
    Singapore, 26 - 27 September 2017

    Gintel will be exhibiting at MVNOs Asia in Singapore from 26 - 27 September 2017 – why not meet us to find out how we can help MVNOs and MNOs achieve rapid ROI, differentiate their services, and grow their business?

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  • MVNOs Europe
    London, 14 - 15 November 2017

    Gintel will be attending MVNOs Europe in London from 14 - 15 November 2017 – why not meet us to find out how we can help MVNOs and MNOs achieve rapid ROI, differentiate their services, and grow their business?

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  • Mobile World Congress
    Barcelona, March 2018

    Gintel will be attending Mobile World Congress, in March 2018, in Barcelona – why not meet us to find out how we can help MVNOs and MNOs to target attractive markets, achieve clear ROI and deliver a differentiated offer?

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