putting it all together

All of Gintel’s solutions are available as net-centric software applications and can be deployed on standard open platforms and networks, promoting a layered system architecture and vendor independence. The choice of associated elements depends on the circumstances of the network concerned. Gintel’s expertise can be leveraged to ensure an optimal solution for your network and mixture of signalling protocols. A number of elements are required for an effective deployment.

In all cases, an application server will be required. This provides an environment for the execution of business logic and a centralised means of accessing data required by the application itself. Gintel’s applications can run on a wide range of industry standard SIP application servers, including products from BEA and Aepona.

Sometimes, a media server is required to support the demands of interactive sessions. A media server manages common media processing tasks, such as play, record, tone detection and generation, conferencing, IVR, ASR, TTS, etc, and provides a common pool of these resources that is available to the application (or applications) whenever required. Gintel’s applications are compatible with media servers from Dialogic and HP, and integration with other solutions via VoiceXML and SIP is easily accomplished.

In order to deploy these core elements into legacy environments, additional elements are often required. These can include a media gateway, which converts TDM circuits to IP sessions, and a signalling gateway, which manages conversion of TDM legacy signalling to a suitable format for Gintel’s applications to handle. In some cases, SIP to ISUP conversion is sufficient, but sometimes more complex protocols such as INAP, WIN or MAP are required to provide advanced functionality in IN or mobile networks. In these cases, Gintel is able to support integration via a number of standard interfaces, including Parlay and Parlay X.

The Parlay family provides a standardised set of abstraction layers that remove the complexity from many legacy signalling protocols. Gintel can connect to these natively or via a Parlay gateway, if one is available. Gintel can also support more proprietary APIs if required.

Assembling these various elements can seem like a complex task. In reality, Gintel’s expertise helps overcome these problems. Gintel is not simply an application specialist – we have a deep knowledge of network architectures and signalling, and are able to cope with all kinds of protocols and also proprietary variants. We can undertake a variety of systems integration tasks, or work with a preferred systems integration partner to ensure that a complete application environment is created effectively. A typical installation looks like this.