Personal Call Manager

Integrated Family or Personal Communication Service Package

Personal Call Manager (PCM) delivers a comprehensive, integrated communications service to families and individuals, enhancing communication and mobility. The package includes a range of features and options, allowing families or individuals to personalise their calling packages and adapt them to their lifestyles.

The solution enables service providers to increase customer stickiness by upselling a comprehensive communications package alongside normal airtime and connectivity offers. Families benefit from more integrated and controlled communication services, which they can configure and personalise.

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Gintel’s Personal Call Manager allows MNOs to offer an integrated suite of services to families and individuals.

• Convenient, secure, safe and private
• Offer enhanced family communications services
• Give families and individuals control over communications
• Add value to subscription bundles
• Grow revenue and profit

Read more on the features page or contact us!

Integrated Mobility and Control

Secure, Safe, Private

PCM gives parents the ability to control and manage family communications, with a simple configuration interface. They can restrict call and data usage, create blackout periods, set up black / white lists and manage all inbound and outbound communication. Flexibility allows families or individuals to choose preferences to suit their lifestyle and needs.

Create Compelling bundles and Reduce Churn

PCM can be sold as a bundle to add value and flexibility to mobile, broadband and fixed line packages. With connectivity across mobile, broadband / IP and fixed networks, it is a true converged solution, enabling families and individuals to enjoy a rich, seamless communications experience across all devices.

Fixed Mobile Convergence

Calls can be forwarded to and from mobiles to any other IP or Fixed line. The family main number can be set as the originating number from all devices or a specific device.

Optional Location and Zone-based Charging

PCM can be integrated with Gintel's GeoFencing product, enabling a range of location-based service options. These can include zone-based billing and routing capabilities.

Benefits for Service Providers

• Increase ARPU
• Stimulate mobile usage
• Promote Fixed / Mobile Convergence
• Charge a fixed monthly fee with predictable recurring revenues
• Low cost of entry and CAPEX
• Rapid time to market
• Simple value proposition
  • Easy to sell
  • Easy to adopt
• Handset independent
  • No inventory management
  • No shipping costs
• Easy customer activation
  • Low OPEX
• Complements other services
• Upselling opportunity or stand-alone service
• Increase customer stickiness
• Reduce customer churn
• Enhance profit
• Reliable, experienced long-term partner
  • Trusted provider to Tier 1 operators globally
  • Part of the Telenor group

For customers

• Take control of personal and family communications
• Convenient main family number
• Routing between family members
• Route to main number or choose routing preferences
• Set up privacy rules
• Flexible call screening options
• Manage access
• Set quotas and budgets for voice and data
• User web self-service and management
• Simple configuration and management
• Simple billing models
• Add value to existing bundles
• Subscription-based service for predictable OPEX
• Handset independent
  • Available to all users in network
• No device upgrades required
  • Available across all mobile handsets
• Low barriers to adoption
• Add additional, complementary services
  

If you would like to learn more, please contact us.

Key Features

• Family main number with IVR menu
• Individual numbers and call forwarding
• Voicemail forwarding
• Parental control for privacy
• Block unknown numbers or route to voicemail
• Define blackout periods to suit family members and control / limit access.
• White and black listing for call screening
• Logging of SMS and incoming / outgoing call records
• Set maximum number of SMS per day
• Set maximum number of calls per day
• Control internet connection times
• Create blackout periods to meet lifestyle requirements
• Log SMS and phone numbers
• Buddy list functions among family members
• Free or differentiated calling for communications within the family
• Automatic SMS generation when members are close to each other outside the home zone (with GeoFencing option)
• FMC functions, mobile, IP and fixed integration
• Mass communication services, mass SMS, mass email
• Integrates with Social Media
• Web self service and configuration
• Special user interfaces, web and / or mobile clients
• Combine with loyalty charging packages
• Post-paid subscriber offer
• Pre-paid integration option
• Single or dual redundant deployment
• Integrates with other applications
  • GeoFencing
  • Virtual / Mobile PaBX
• IVR integration option
• Simple, ready-to-run platform
• Optional EasyDesigner for customisation and tailoring
• Optional Zone / location based charging and routing

Please download our product sheet (PDF) for more information.

Our products are available from our regional sales offices and through a network of systems integration partners and resellers around the world.

If you would like to see a demonstration, this can be arranged, either remotely or locally. Our partners are equipped to help you. Testimonials and customer references are also available on request, in addition to those displayed on our website.

If you would like to learn more, please contact us.