EasyVPaBX - Virtual PaBX

Complete telephony solution for enterprises and SMEs

EasyVPaBX is a comprehensive framework allowing operators to host and offer advanced virtual PaBX solutions for enterprises and SMEs. The service controls the behaviour of internal, outgoing and incoming calls to all employees, switchboard and common numbers, adding functionality for both the caller and the end user. EasyVPaBX implements the corporate telephony plan with special charging and number plans for all types of traffic.

EasyVPaBX features private numbering plans for voice and SMS, screening/barring schemes based on different criteria, any-to-any calls, hunting lists, corporate and user defined rules, call forwarding, call capture, call transfer and calling line presentation. A net-centric web based switchboard operator solution is also provided offering employee status monitoring, call capture, call transfer, etc. A set of user-friendly tools and typical scenarios addressing call flows, provisioning and charging aspects are available for solution design and service deployment.

Benefits of Virtual PaBX solutions

For network operators and service providers

• Increasing customer value by comprehensive tailoring, while still allowing easy and efficient roll-out
• Takes back revenue from customer premises based contact centre vendors
• Very competitive pricing possible due to sharing of infrastructure and centralised, large scale operation
• Standard interfaces for integration with operator’s billing and (also bulk) provisioning systems

For customers

• Enables instant design and deployment of a solution tailored to customers’ requirements
• Dramatically reduced time-to-market
• No need for investment in premise based equipment
• Reduces the total cost of ownership
• Supports mobile workforce
• Convergent telephony solutions covering fixed, mobile and IP phones transparently
• Professional 24x7 surveillance and support provided by network operator/service provider

Please refer to our product sheet for more information.