Posted by Gintel on 19/01/2012
Gintel AS is once again exhibiting at Mobile World Congress, the leading event for the mobile industry, which runs from 27th February to 1st March in Barcelona. We can be found in Hall 2, stand A67 and our team will be on hand for meetings, demonstrations and to highlight our success stories.
We shall be launching several new products at MWC, including:
- Enterprise Call Manager
- Happy Zone / Home Zone Service
- Personal Call Manager for families and groups
Come and see us to find out why our customers, such as Network Norway (Tele2), Orange, Axiata (Celcom) and Telenor are adding customers at the rate of many thousands each year.
Our solutions are based on a flexible, extensible architecture, which means you get the right solution for your customer base. With our core technology, we can customise a solution to meet the needs of your customers and ensure you secure competitive advantage in your market.
Our customers have all benefited from our ability to extend solutions and customise products to meet their specific needs. Why not find out how we can help and advise on the best approach?
If operators such as Telenor, Orange, Network Norway (Tele2) and Axiata (Celcom) choose Gintel, why don’t you? Come and meet us at Mobile World Congress to see how we can grow your business. If you would like to schedule a meeting, please use this form, or contact us directly.
Posted by Gintel on 10/01/2012
Enterprise Call Manager, or ECM, a new solution from Gintel is an ideal way to launch services aimed at SME and enterprise customers. ECM is a turnkey inbound call management solution, designed to offer optimised call routing functionality to enterprise and SME customers. It is hosted and offered as a cloud service by service providers.
ECM can be offered on a subscription basis to customers, delivering advanced call routing and IVR functionality that is configurable to meet user requirements. It secures predictable revenue and provides a cost-effective solution to launch hosted enterprise services.
Network operators, MVNOs and service providers can deploy the ECM and provide it to their end-user customer base. It offers rapid time to market and includes a predefined set of main number call distribution strategies for turnkey deployment.
By deploying Gintel’s ECM solution, service providers can offer their business customers a cost-effective hosted solution that provides a sophisticated main number call routing service. Enterprises that subscribe to the service are given a main number (or they reuse an existing number). Calls to the main number are handled by an IVR and routed according to options provided by the enterprise customer (“welcome to company X, press 1 for sales, 2 for support….”).
Optionally, end users can be provided with personal extensions (“if you know the extension you are trying to reach, please enter it now…”). Additional functionality provides a rich, yet cost-effective service that allows service providers to launch a highly functional service for enterprise and SME customers – and can be the ideal starting point for a comprehensive strategy to target business users.