Gintel at Mobile World Congress 2012

Posted by Gintel on 19/01/2012 None comments

Gintel AS is once again exhibiting at Mobile World Congress, the leading event for the mobile industry, which runs from 27th February to 1st March in Barcelona. We can be found in Hall 2, stand A67 and our team will be on hand for meetings, demonstrations and to highlight our success stories.

We shall be launching several new products at MWC, including:

  • Enterprise Call Manager
  • Happy Zone / Home Zone Service
  • Personal Call Manager for families and groups

Come and see us to find out why our customers, such as Network Norway (Tele2), Orange, Axiata (Celcom) and Telenor are adding customers at the rate of many thousands each year.

Our solutions are based on a flexible, extensible architecture, which means you get the right solution for your customer base. With our core technology, we can customise a solution to meet the needs of your customers and ensure you secure competitive advantage in your market.

Our customers have all benefited from our ability to extend solutions and customise products to meet their specific needs. Why not find out how we can help and advise on the best approach?

If operators such as Telenor, Orange, Network Norway (Tele2) and Axiata (Celcom) choose Gintel, why don’t you? Come and meet us at Mobile World Congress to see how we can grow your business. If you would like to schedule a meeting, please use this form, or contact us directly.

 

 

Enterprise Call Manager: The Ideal Way to Launch an SME and Enterprise Service Offer

Posted by Gintel on 10/01/2012 None comments

Enterprise Call Manager, or ECM, a new solution from Gintel is an ideal way to launch services aimed at SME and enterprise customers. ECM is a turnkey inbound call management solution, designed to offer optimised call routing functionality to enterprise and SME customers. It is hosted and offered as a cloud service by service providers.

ECM can be offered on a subscription basis to customers, delivering advanced call routing and IVR functionality that is configurable to meet user requirements. It secures predictable revenue and provides a cost-effective solution to launch hosted enterprise services.

Network operators, MVNOs and service providers can deploy the ECM and provide it to their end-user customer base. It offers rapid time to market and includes a predefined set of main number call distribution strategies for turnkey deployment.

By deploying Gintel’s ECM solution, service providers can offer their business customers a cost-effective hosted solution that provides a sophisticated main number call routing service. Enterprises that subscribe to the service are given a main number (or they reuse an existing number). Calls to the main number are handled by an IVR and routed according to options provided by the enterprise customer (“welcome to company X, press 1 for sales, 2 for support….”).

Optionally, end users can be provided with personal extensions (“if you know the extension you are trying to reach, please enter it now…”). Additional functionality provides a rich, yet cost-effective service that allows service providers to launch a highly functional service for enterprise and SME customers – and can be the ideal starting point for a comprehensive strategy to target business users.

 

Into the future with the fifth generation and more than a million subscribers

Posted by Gintel on 30/11/2011 None comments

As Gintel celebrates its first decade of success, it’s worth noting that our flagship technology is now in its fifth generation. The core engine behind our Easy Virtual PaBX and Easy Designer has undergone significant enhancements and improvements, but is based on the same high-performance software that has driven millions of transactions, processed millions of calls and supported millions of subscribers in the last decade.

With deployments now exceeding one million subscribers, Gintel’s expertise has proven its worth, time and time again. Our technology is trusted and delivers reliability and innovation to fuel profitable growth for our customers, but we don’t rest on our laurels.

The latest generation of the Easy Virtual PaBX has the capabilities, scale and performance to ensure continued success. We continue to innovate and evolve our products, building on success and incorporating the latest advancements and features that maintain its leading position.

Are you looking to add innovation to your product portfolio? Innovation is fundamental to what we do. By continually adding innovation to our solutions, we enable our customers to innovate: after all, your success is our success.

If you want to continue exploring new potential in your market and investing in the future, why not find out why leading operators have chosen Gintel to lead innovation and help build profitable revenue? Contact Gintel today and let us help!

 

 

 

Gintel Celebrates 10 Years of Success!

Posted by Gintel on 28/11/2011 None comments

This month, Gintel celebrates its 10th anniversary as an independent company. Originally founded to provide expertise in IN and value added service applications within Telenor R&D, the Gintel team emerged as an independent company back in 2001.

With the clear vision of delivering innovative, flexible services to operators and service providers, Gintel has since deployed more than one million software licenses and services customers from around the globe. Gintel is a trusted partner to leading operators, such as Telenor, Orange, Celcom, Network Norway and others and continues to lead through innovation.

Gintel’s solutions have enabled leading operators to profitably and quickly launch new services, targeted towards enterprise customers. With the flagship Easy Virtual PaBX – a complete Mobile and IP Centrex solution – securing dramatic growth in active users in recent months – Gintel’s future looks bright.

The unique Easy Designer has proven to be a key differentiator and Gintel’s skills and expertise have been leveraged by many operators to launch uniquely targeted and customised service offers. For example, Network Norway has used Easy Designer to create a range of differentiated services that have contributed to dramatic sales growth, subscriber retention, and a reputation for customer excellence.

By offering both off-the-shelf products and custom development capabilities, Gintel has built strong and enduring partnerships with its customers. Telenor has leverage the Trusted Service Gateway to build partnerships with third party solution providers, increasing the attractiveness of their offer and reducing churn.

If you are looking for new customers and revenue streams, and to reduce network churn, Gintel can help you. You can invest in your future, cost-effectively and profitably. Gintel has 10 years of experience, gained through working with the world’s most innovative operators.

Interested? Our team is ready to assist you in designing and deploying solutions to generate revenue and attract and retain customers. Contact Gintel to find out how we can help you.

 

 

Network Norway Secures High Satisfaction Ratings for the Second Year in a Row

Posted by Gintel on 24/11/2011 None comments

For the second year running, challenger mobile operator Network Norway has secured a leading position in the annual customer satisfaction survey of telecommunications services in Norway, conducted by leading International analysts, EPSI.

Network Norway has managed to continue to deliver exceptional customer satisfaction while managing the challenges of rapid growth, in a highly competitive market, dominated by larger players. To achieve this while still delivering value for money is an outstanding achievement.

Network Norway’s success is built on a number of factors – complete focus on their customers and the business market; highly motivated staff and resellers; integrated OSS/BSS and easy service activation; and, of course, a class-leading product.

Network Norway’s Mobil Bedrift product is based on Gintel’s Easy Virtual PaBX solution. It has the flexibility, scalability and performance reliability that enable Network Norway to deliver outstanding customer satisfaction, year on year. And, in such a competitive market, product evolution is key.

Of course, the job of keeping customers satisfied never stops. Thanks to the flexibility of Easy Virtual PaBX, Network Norway has been able to continually evolve their solution, ensuring it keeps ahead of customer requirements and maintains their differentiation. What’s more, the ability to customise features has enabled Network Norway to offer services that are tailored to the needs of individual customer groups, increasing brand loyalty and contributing to on-going customer satisfaction.

It’s quite an achievement to be judged among the best in your industry, time and time again. At Gintel, we are proud to support Network Norway and delighted that their endeavours have been rewarded. Ultimately, customers are the best judges and the fact that they continue to endorse Network Norway speaks volumes.

Operators wishing to succeed in this highly competitive market could do well to look at what makes Network Norway so successful – and also talk to Gintel to see how we can contribute to your success too.