white papers and case studies
A growing range of white papers, case studies and special news reports are available. Please check back from time to time for updates.
Case Studies
Network Norway
How did Network Norway launch a differentiated offer focused on enterprise customers as a new entrant in a saturated market?
Telenor
How did Gintel help Telenor Business Solutions launch branded services to meet the needs of their enterprise customers?
itel
How did ITEL launch a virtual contact centre and why did they need a virtual solution?
White Papers
Network and Device Integration
To succeed, any Centrex solution must allow graceful integration with current and future networks, and offer compatibility with any available device. Any solution that cannot fully leverage existing signalling, or requires costly handset upgrades, is untenable. Find out more about these issues - and how Gintel solves them for network operators and service providers.
Pre-paid Integration
Pre-paid mobile subscriptions reduce long-term uncertainty and risk for enterprises, particularly those with fewer than 99 employees, and are therefore considered to be an increasingly attractive option for the growing number of enterprises with a mobile workforce. However, this means that MNOs need to consider how to extend additional, revenue-generating services, such as Centrex, to pre-paid enterprise subscribers. How can this be achieved?
Packaging and marketing hosted services
Interest in hosted business solutions from the enterprise community is growing rapidly. Collectively, the model through which such applications are delivered by a hosted provider is known as “Software as a Service”, or SaaS. Applications such as Centrex can be viewed simply as another SaaS offering in which voice is the service...
Creating differentiation and value
Problems of competition and technology changes affect all operators, necessitating serious consideration of business strategy. With intense, price-driven competition in consumer markets, typified by the growth of specialist MVNOs, an alternative option for growth and profitability can be found in the enterprise market...
