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Case Studies

Gintel’s solutions have been deployed in leading carrier and service provider networks around the world since its inception within Telenor in 1994. They deliver revenue-generating enhanced services to millions of subscribers globally. Here is a representative selection of customers that highlight the core products from our portfolio.

kcell logo

Like many mobile operators, Kcell, the leading mobile network provider in Kazakhstan, is faced with the challenge of revenue growth. Mushrooming data consumption, enabled by significant investment in Kcell’s LTE infrastructure and networks, has not been matched by a proportional rise in data revenues. This is a common challenge that MNOs are struggling to address. Recognising this, Kcell initiated efforts to try to secure revenue from new sources. As part of these efforts, it identified the B2B market as a source of potential growth, because as well as being one of the largest countries in the world, Kazakhstan has a vibrant economy and growing economy.

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Newly launched UK MVNO, iQela, is exclusively focused on the needs of business customers and was created specifically to bring new services to a part of the market that has, in the past, not been well served by providers.

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A provider of communications and IT solutions to businesses in Northern Europe had been delivering excellence in IT to business customers for more than 16 years, across a wide range of industries. The company prides itself on being close to its customers and has learnt how to service their needs, while continually introducing new offers.

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ice net logo

MS Lync, or Skype for Business, offers many benefits and some businesses are adopting it while continuing to leverage other hosted solutions, such as Mobile UC products delivered by MNOs. However, it should not be another silo alongside existing mobile UC communications platforms. It needs to be fully integrated, so that benefits of both Mobile UC offers and Skype for Business can be captured. Leading B2B mobile operator (formally Network Norway) took up the challenge of integrating Lync with its mobile office UC solution to deliver a richer experience to its customers.

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Celfon logo

When Celfon, a long-established provider of business communications solutions in Denmark recognised the need to adapt their business to meet the emerging drive towards Software as a Service, they turned to Gintel and an innovative B2B MVNO was born.

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Dipper logo

When entrant MVNO Dipper came up with an innovative plan to tackle the small business market, they turned to Gintel. Gintel's flexible, modular approach to service creation gave Dipper the freedom to develop a service that fit their customer needs precisely. Thanks to Gintel, Dipper have the agility to adapt market changes rapidly, evolving their service in line with customer demands.

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ice net logo (formally Network Norway) is the third mobile operator in Norway and launched services targeted towards the SME market in October 2007. chose Gintel’s solution as the platform for their flagship Mobile Office service offering.

The solution is based on next-generation SIP network architecture with integration to legacy SS7 and IN for service delivery and integration. It is composed core elements from a range of best-of-breed manufacturers

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Telenor logo

Telenor Business Solutions provides services to enterprise subscribers as part of the incumbent operator in Norway. Telenor Business Solutions has deployed Easy Virtual Contact Center and Easy Virtual PaBX in its service portfolio, under a range of commercial brands.

Additionally, Telenor Business Solutions has been able to launch a wide range of customised services by leveraging the unique capabilities of Easy Composer, which enables operators to customise existing services and rapidly create new offers that enhance differentiation and increase customer stickiness.

These solutions service more than one million calls per day and have run continuously since 1998.

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Gintel and Dialogic release case study to showcase Celcom deployment in Malaysia.

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